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Privacy and security

You leave your personal information with us, because that is required if you want to order something. But we can imagine that you would like to know why we ask for your personal information and what we do with it. We will try to explain that here. Do you have any questions after reading this, please let us know (


We store all information that you leave with safely using the most modern techniques. In case we give your information to anyone else - you read below why and when we do so - then we demand that they are just as carefully with your data as we are. If you feel that this does not happen, please let us know.


We use your information to make your shopping experience as personal as possible. We customize what you see on POM Amsterdam to meet your interests. For example, we use data from previous orders, your IP address and surf and search behavior.

What we do with your data

We use your data for different purposes which are specified below:

Delivery of your order

For your order, we request your name, email address, address, payment information and your phone number. This allows us to deliver your order and keep you informed about your order. We give your information to others when needed, for example to our distribution centre.

Your account

In your account on, we store the following information: your name, address(es), phone number, e-mail address, shipping and payment information and possibly other interests (for example, if we have asked your birth date). Convenient, because then you don't have to enter this information each time. We will also keep information about your previous orders so that you can easily find it again. Is your data incorrect or do you want to remove your details, please feel free to contact our customer service. We are ready to help you.


We use customer information in order to investigate and prevent and fraud. If needed, we give customer information to the Government.


POM Amsterdam uses cookies and other technologies such as JavaScript and web beacons on its Web store and related sites (hereinafter referred to as the 'online store'). Because we want to ensure your privacy and the user-friendliness of your visit(s) to our online store, we believe it is important that you know how and why we use cookies. You can find more information regarding cookies here.


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