Privacy & cookies

Privacy and security

You leave your personal information with us, because that is required if you want to order something. But we can imagine that you would like to know why we ask for your personal information and what we do with it. We will try to explain that here. Do you have any questions after reading this, please let us know (


We store all information that you leave with safely using the most modern techniques. In case we give your information to anyone else - you read below why and when we do so - then we demand that they are just as carefully with your data as we are. If you feel that this does not happen, please let us know.


We use your information to make your shopping experience as personal as possible. We customize what you see on POM Amsterdam to meet your interests. For example, we use data from previous orders, your IP address and surf and search behavior.

What we do with your data

We use your data for different purposes which are specified below:

Delivery of your order

For your order, we request your name, email address, address, payment information and your phone number. This allows us to deliver your order and keep you informed about your order. We give your information to others when needed, for example to our distribution centre.

Your account

In your account on, we store the following information: your name, address(es), phone number, e-mail address, shipping and payment information and possibly other interests (for example, if we have asked your birth date). Convenient, because then you don't have to enter this information each time. We will also keep information about your previous orders so that you can easily find it again. Is your data incorrect or do you want to remove your details, please feel free to contact our customer service. We are ready to help you.


We use customer information in order to investigate and prevent and fraud. If needed, we give customer information to the Government.


You can sign up for our newsletter. Would you like to receive newsletters from us no more, then send an e-mail to

Cookie policy of POM Amsterdam BV
POM Amsterdam uses cookies and other technologies such as JavaScript and web beacons on its Web store and related sites (hereinafter referred to as the 'online store'). Because we want to ensure your privacy and the user-friendliness of your visit(s) to our online store, we believe it is important that you know how and why we use cookies. Below we try to provide you as much information as possible about the use of these techniques, including cookies, by POM Amsterdam.

What are cookies?
Cookies are small, simple text files that are saved on your computer or mobile device when you use our online store.

What are the other techniques?
JavaScript and web beacons are standard internet techniques that, along with cookies, ensure that a system can collect information (Java Scripts) and store this in small, simple text files (cookies). Cookies and other technologies are used in almost all existing Web shops.

By using cookies and other techniques we ensure, for example, that surfing on our online store is easier for you, and it allows us to further improve our online store.

Third-party cookies
Through our store also third-party cookies are placed. In case third parties place cookies on our site, the privacy & cookie policy of that respective company apply.

What cookies do we use? In short:

Functional cookies or necessary cookies
Functional cookies ensure that our online store is functioning properly. Consider, for example, features such as the shopping cart and checkout.

Analytical cookies
With analytical cookies we collect third party statistics about the use of our online store by our users. By monitoring the usage of our online store we can continue to improve for the benefit of our users.

Social media third-party cookies
Social media cookies are cookies of social media websites. This includes a YouTube video or a liking for Facebook.

Advertising cookies
We place ad cookies on our online store. In addition we give third parties the ability to place cookies on our online store. We also place advertising cookies on third party websites. The information from these advertising cookies enables us to offer you (more) relevant propositions.

Online store recommendations, preferences and interest cookies
We combine your online surf, search, and buy behavior to show relevant offers and recommendations, tailored to your preferences.

Browser settings
If you don't want that websites can store cookies on your computer, adjust your browser settings. You will receive a warning before cookies are being posted. You can also customize your settings so that all your browser cookies and/or third party cookies are refused. You can delete cookies that have already been placed. Note that the settings need to be separately changed for each browser, device and computer that you use. We want to remind you that if you do not want to use cookies, we unfortunately cannot guarantee that our online store is working properly. It may be that some features of the online store are lost or that you no longer can see certain pages at all. Customizing your settings varies between browsers. Please go to the manual of your browser or consult the help function of your browser if necessary.

Would you like to turn off cookies from specific parties, you can do so via Your Online Choices.

You can subscribe to SMS updates on our online forms, pop-ups and during checkout. The personal information we collect includes your phone number, which we will use to send marketing messages. These messages may include new releases, special promotions, cart abandonment, and back-in-stock notifications. Data is stored securely, and we will never share or sell your data to any third party. If you would like to correct, verify, change, or remove your personal information please email