change & return

Not fully satisfied? You can return your items within 14 days to the warehouse for a refund. Please make sure you go through the return process as described below. Please note that the merchandise should not be used and needs to be in the original packaging. Once it is received and inspected by our distribution centre your refund will be processed. 

  • STEP 1: Register your return via http://pom.12return.com
  • STEP 2: Put the article(s) you would like to return in the original package and send it to the below address. Put enough stamps on it to send it to the Netherlands. 

POM Amsterdam returns

attn Mondial Logistics 

Vredeweg 46 (door 24)

1505 HH Zaandam

The Netherlands

Order number XXXXXXXXXXX


Returning your order is at your own expense. Keep the track and trace code of your package. We advise you to send the package by registered post. Unfortunately POM can't be responsible for lost packages.