Returns

Not fully satisfied? You can return your items within 30 days to the warehouse for a refund. We only accept undamaged, unused, unworn and unwashed products (you can of course try the product on). Please note that all labels or tags must remain intact and attached. The product(s) should be returned in its original packaging. 

Please register your return here

Costs of your return

  • Members* from the Netherlands, Belgium and Germany: free
  • Other EU countries: € 4,95
  • Other countries: return with a courier of your choice. The costs for returning the package are at your own expense. The package can be sent to the following address for non UK customer: 

    POM Amsterdam returns attn. Mondial Logistics
    Vredeweg 46 (door 24)
    1505 HH Zaandam
    The Netherlands

    UK customers can return their parcel to:

    Scan Global Logistics (UK)

    Unit 14,
    5 Mills Road
    Aylesford

    ME20 7NA Kent

    United Kingdom

     * You automatically become a member after you have created an account.